MY AFS

Website Help

I need to create a website account

Go to austinfilm.org/login and click on "New User Registration" under the log in box. Fill out the form and submit. Within 1 business day, your website account will be linked to your membership account (if you are current or former member).

I don't see my MEMBER ticket option.

You must be logged in as an active AFS member to see your free or discounted ticket option. Usernames and passwords created before May 25, 2009 are no longer valid; you need to create an account by clicking on "New User Registration" here.

If you created your account and have waited the required 1 business day for your website account to be linked to your active membership, log in and navigate to the film you want to see. If you still do not see your member ticket option, double check that your membership is active under My Membership.

My membership information is wrong or blank.

If there is an issue with your membership or your website account doesn't appear to be linked to the correct membership information, email membership@austinfilm.org or call 512-322-0145 x3221 for assistance.

How do I know if I'm logged in or not? 

On the very top navigation bar on the left of your screen, in black with white text, it says About AFS Donate Get Tickets Shopping Cart Help Contact Login/Register if you are not logged in. If you are logged in, you will see About AFS Donate Get Tickets Shopping Cart Help Contact MyAFS Logout.

If you are logged in and still do not see your member ticket options or personal account information. Log out and log back in. If you've logged back in and still don't see what your expect, email webmaster@austinfilm.org or call 512-322-0145 for assistance.

My password isn't working!

First, you can recover your password by click on "Forgot Password." Also, passwords are case sensitive. Check your caps lock.

I'm looking for...

Use our site map to help locate the section of our site you are looking for.

Can I be a member of the Film Society without a computer?

The short answer is, yes. We have 2,000 members and only 11 staff to handle all of what we do, so we employ technology solutions to communicate with you and manage ticketing, such as this website and our membership database. These tools help us provide top-notch service to the majority of our members and fans.

However, if you don't feel comfortable with the technology or need assistance, please contact our office during business hours, 9:30 AM - 6 PM Monday to Friday. We will be glad to assist you.

How do I Create a New User Account?
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I don't see my member ticket option! How do I reserve a ticket?
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Upcoming Events

LA TIERRA Y LA SOMBRA
Thu, 04 May 2017
4:00 PM - 6:00 PM

A CIDADE ONDE ENVELHEÇO
Sat, 06 May 2017
4:00 PM - 6:00 PM


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