Founded in 1985 by filmmaker Richard Linklater, the Austin Film Society’s mission is to empower our community to make, watch, and love creative media. At the AFS Cinema, AFS curates and screens hundreds of repertory, international and arthouse films annually; delivers financial support to Texas filmmakers through the AFS Grant; operates Austin Studios, a 20-acre production facility, and Austin Public, a space for our city’s diverse mediamakers to train and collaborate. Through its award-winning after school classes, intern training, and the Ed Lowry Student Film program, AFS encourages media literacy and provides a place for youth of all backgrounds to learn the craft of filmmaking and gain access to tools for media production. By hosting premieres, special events, local and international industry events, and the Texas Film Awards, AFS shines the national spotlight on Texas filmmakers while connecting Austin and Texas to the wider film community. AFS is a registered 501(c)(3) non-profit organization.

OPEN POSITIONS

INFORMATION SYSTEMS MANAGER
BOX OFFICE CASHIER, AFS CINEMA
BARTENDER, AFS CINEMA
SPRING 2020 INTERNSHIP

INFORMATION SYSTEMS MANAGER

The Austin Film Society is seeking a full-time Information Systems Manager to take charge of the systems that support the Austin Film Society’s two most important assets: staff and data. This individual will create and manage AFS’s information management practices, workflows, and resources, working closely with each department to ensure information systems fulfill the department’s needs and that staff are empowered to correctly utilize the systems. The ideal candidate is looking to thrive in a fast-paced environment and ready to manage change in anticipation of AFS’s growth curve.

Essential Responsibilities

Salesforce Administration

• Serves as primary system administrator for Salesforce.com environment with 30+ users, including system configurations, troubleshooting, maintenance, data integrity workflows, productivity workflows, and other back-end tasks, as needed.
• Provides training to all staff at all levels of the organization, from new hire onboarding to continuing education, through a combination of individual sessions, group training opportunities, ad hoc specialty sessions, and customized documentation and training guides.
• Collaborates with users across departments and experience levels to develop suitable processes in support of administrative, reporting, and productivity needs.
• Maintains proper classification and authority controls for all users through Roles, Profiles, Permission Sets, and any object- or field-specific settings, as needed.

Server and Software Administration

• Coordinates with IT vendor on server maintenance and optimization protocols.
• Ensures continuity of authority controls, user hierarchies, and permissions across systems.
• Maintains Data Storage Protocols for AFS Information Systems, and ensures staff compliance through proactive training and routine systems audits.
• Oversees the architecture and maintenance of AFS’ digital filing systems.

IT and Support

• Manages AFS budget for all IT-related hardware and peripherals, including staff computers, printers, servers, network equipment, and telephone hardware.
• Manages AFS budget for all information systems, including Salesforce.com licenses and add-ons, MS Office software, G Suite, Adobe Creative Suite, and other SaaS and productivity tools.
• Facilitates procurement activities in collaboration with IT vendor and AFS staff according to AFS Purchasing Policy and budget.
• Tracks, manages, and reports on all systems-related activities and maintenance, as needed or requested.
• Updates the knowledge base on an ongoing basis to ensure continuity of knowledge between all team members.
• Manages consultants and vendors as needed.

Required Knowledge/Skills/Abilities

• Current Certified Salesforce Administrator credential, or 2+ years in a Salesforce Administrator role.
• 2+ years of experience in tech support or customer service role for populations across the technology spectrum (e.g. from expert user to non-technical staff).
• Working knowledge of Mac operating systems and peripherals.
• Strong ability to prioritize in a fast-paced environment.
• Ability to diagnose, troubleshoot, resolve, and communicate issues, including the ability to prioritize and escalate, as needed.
• Ability to manage a wide array of conflicting priorities and technology issues with grace under pressure.

Position Type and Expected Hours
This is a full-time, exempt position. Work hours vary. Must be able to work nights and weekends. Benefits include 100% employer-paid health, dental, and vision insurance, participation in our retirement plan, paid holidays, and paid time off.

Complexities and Conditions of Employment
Physical/Environmental Demands: Sitting and/or standing, keyboarding, reading, grasping, mousing, handwriting for 8.0+ hours per day, and lifting maximum weight of 50 lbs are essential requirements of the position.

Open until filled.

BOX OFFICE CASHIER, AFS CINEMA

The Austin Film Society seeks customer service all-stars to guide guests of the AFS Cinema through the service of ticketing and our quick service concessions.

Essential Responsibilities & Duties

• Greets and serves guests in a timely manner, following the steps of service.
• Accurately rings up Ticket and grab and go concessions purchases.
• Leads guests through the cinema experience, and assists guests with way-finding.
• Comprehensive knowledge of the products and services offered at the AFS Cinema.
• Sets up and breaks down the Ticket Counter and other service areas according to AFS Cinema guidelines.
• Follows AFS Cinema safety protocols at all times.
• Maintains work and service areas, keeping them clean and stocked.
• Applies Membership benefits per AFS member guidelines.

Key Measures For Success

• Guests will frequently report positive experiences at the AFS Cinema.
• Tickets and grab and go concessions are purchased and served with accuracy.
• Guests are able to find their seats in a timely manner.
• Proper recipes and tools are utilized to consistently deliver quality food and beverages.
• Cash drawers are accurate at the end of the day.
• Service areas are welcome spaces for guests.
• AFS culture is enhanced and membership increases.
• Accidents and safety issues are reduced and kept to a minimum.

Required Skills/Knowledge/Abilities
Customer Service; Interpersonal Communication; Cash Handling; Speed of Service; Telephone Etiquette; Art House Film

Required Education/Experience
High School/GED, with industry experience preferred.

Expected Hours and Compensation
This position is part time. It requires night, holiday and weekend hours, similar to those of restaurants and theaters.

Pay rate: $10 / hour plus tip share.

Complexities and Condition of Employment
This position requires TABC certification and a Food Handlers certification.

Physical/Environmental Demands: Sitting and/or standing, keyboarding, reading, grasping, mousing, handwriting for 8.0+ hours per day, and lifting maximum weight of 50 lbs are essential requirements of the position.

Always accepting applications.

BARTENDER, AFS CINEMA

The AFS Cinema seeks energetic bartenders to guide guests through the culinary and film experiences at the cinema. Passion for quality food, beverages and film is required.

Essential Responsibilities & Duties

• Greets and serves guests in timely manner, through the sequence of service.
• Consistently follows recipe guidelines for beverage builds, ensuring product integrity.
• Bartenders have comprehensive knowledge of the products and services offered at the AFS Cinema.
• Sets up and breaks down service areas according to AFS Cinema guidelines.
• Takes orders with accuracy, and delivers them to guests per the AFS guidelines. Handles cash drawers and banks with accuracy.
• Serves alcohol within TABC guidelines.
• Follows AFS Cinema safety protocols at all times.
• Applies Membership benefits AFS member guidelines.

Key Measures For Success

• Guests will frequently report positive service experiences at the cinema.
• Food and beverages will be delivered with efficient accuracy.
• The proper tools and recipes are utilized to consistently deliver quality food and beverages.
• Guests are educated on the finer points of the menu and programming at AFS Cinema.
• Cash drawers and banks are accurate.
• Service areas are maintained and kept clean of spills and clutter. The space is welcoming to guests.
• AFS culture is enhanced and membership increases.
• Accidents and safety issues are reduced and kept to a minimum.

Required Skills/Knowledge/Abilities
Customer Service; Menu Knowledge; Craft Beverages; Interpersonal Communication; Cash Handling; Restaurant Point of Sale (Aloha); Speed of Service; Telephone Etiquette; Art House Film

Required Education/Experience
High School/GED and 1-3 years related experience.

Expected Hours and Compensation
This position is part time. It requires night, holiday and weekend hours, similar to those of restaurants and theaters.

Pay rate: $8 / hour plus tips.

Complexities and Condition of Employment
This position requires TABC certification and a Food Handlers certification. 

Physical/ Environmental Demands: Sitting and/or standing, keyboarding, reading, grasping, mousing, handwriting for 8.0+ hours per day, and lifting or moving weight of 50lbs are essential requirements of the position.

Always accepting applications.

SPRING 2020 INTERNSHIP & FILM REFERRAL PROGRAM

The AFS Internship and Film Referral Program are comprised of two phases. Our goals are to educate participants about the film and arts industries and facilitate job placement in the field. The first phase is an Office Internship, followed by a Senior Internship and the Film Referral Program. The Internships each last a semester and take place at the AFS Facilities: Austin Studios, Austin Public and AFS Cinema. The Film Referral phase is ongoing. Apply for the Internship Here >>

AFS Internship

The Film Referral Program is a great way to immerse yourself in the local film community, while gaining valuable work experience. Our primary goals are to educate participants and provide an experience that allows for professional growth to assist intern alumni with job placement in the arts.

Structure of AFS Internship Program:

• • Most begin as an OFFICE INTERN working across departments.
  • Office interns, dependent on their first semester’s success, are able to become SENIOR INTERNS, gaining in-depth experience with a particular AFS department.
  • All internship tracks include participation in the FILM REFERRAL PROGRAM.
  • All AFS internships are unpaid.
  • The Office Internship is not a production internship.

Now accepting applications for Spring 2020.
The deadline to apply is FRIDAY, NOVEMBER 29, 2019 @ 11:59 PM.

Please read the Application instructions, applicant requirements and internship description below before completing the application.

OFFICE INTERNSHIPS

Participants learn about the inner workings of the film industry, non-profit organization and gain exposure to the local film community. Interns master basic office skills, workplace etiquette, and support event & program management.

All participate in a minimum of three professional development workshops; create a personal video project; and contribute to AFS’ various events.

Interns receive informal feedback throughout their tenure, as well as a formal evaluation at the mid-point of the semester.

Office Interns contribute a minimum of 10 and up to 15 hours per week, divided between:

• Two office shifts at the Main Office at Austin Studios, one from 9:30 AM-1:30 PM & one from 1:30 PM-5:30 PM.
• One 3-hour or 5-hour office shift at Austin Public, times vary.
• Assisting with AFS programs, including staffing AFS events at AFS Cinema, Austin Public, and Austin Studios.

SENIOR INTERNSHIPS

After a semester, office interns have the opportunity to intern in a specific department, where they work directly with staff to enact AFS programs. Departments include: Exhibition, Video & Special Media, Filmmaker & Community Media Resources, Production Services, Fundraising & Membership, Marketing and Graphic Design.

Senior interns are expected to work 15 hours per week.

Depending on need, senior internships may become available for immediate entry. When completing your application for the upcoming semester, you can indicate if you would like to be considered for one of these openings.

Film Referral Program

All Interns that successfully complete a semester at AFS are eligible for our Film Referral Program (FRP), through which we help our intern alumni find job opportunities. To date, we’ve facilitated over 600 FRP placements in part and full-time positions. Participants are placed on a “referral list” in our database and are recommended to production companies when positions become available. Only alumni of the internship program are eligible for participation in the FRP.

HOW DO I APPLY FOR AN INTERNSHIP?

STEP 1 – MEET THE MINIMUM QUALIFICATIONS

• Be 18 years of age or older
• Be able to commit up to 15 hours per week, which includes:
  (A) an office shift at Austin Studios from 9:30AM-1:30PM, (B) an office shift at Austin Studios from 1:30PM-5:30PM, (C) a 3-hour/5-hour shift at Austin Public
  and (D) additional event shifts
• Be able to fulfill the weekly and semester requirements asked of you
• Be able to commit to the full semester for Spring 2020 (January 6th – May 24th), including the mandatory orientation on Monday, January 6th, 2020; 2:00 – 5:00 PM

STEP 2 – COMPLETE THE ONLINE INTERNSHIP APPLICATION FORM.
All applications MUST be submitted by 11:59 PM on Friday, November 29, 2019.

QUESTIONS?

Have more questions about the internship and the application process?  Visit our FAQ page>>>
You can also email afs@austinfilm.org.  No phone calls regarding your application.