Founded in 1985 by filmmaker Richard Linklater, AFS creates life-changing opportunities for filmmakers, catalyzes Austin and Texas as a creative hub, and brings the community together around great film. AFS supports filmmakers towards career leaps, encouraging exceptional artistic projects with grants and support services. AFS operates Austin Studios, a 20-acre production facility, to attract and grow the creative media ecosystem. Austin Public, a space for our city’s diverse mediamakers to train and collaborate, provides many points of access to filmmaking and film careers. The AFS Cinema is an ambitiously programmed repertory and first run arthouse with broad community engagement. By hosting premieres, local and international industry events, and the Texas Film Awards, AFS shines the national spotlight on Texas filmmakers while connecting Austin and Texas to the wider film community. AFS is a registered 501(c)(3) non-profit organization.
OPEN POSITIONS
Shift Lead, AFS Cinema
Job Purpose Summary
The Austin Film Society seeks a customer service expert to support the AFS Cinema management team with box office, food and beverage, and administrative responsibilities. The successful candidate will be an excellent communicator, focusing on delivering an exceptional customer experience.
Essential Responsibilities & Duties
Staff Training and Management
- Serves as a “Manager On Duty” for the Cinema, completing all task on the “MOD” checklist including oversight of box office and bar staff, successful delivery of steps of service, and performing opening/closing duties as scheduled
- Keeps track of the training checklist for scheduled staff, and ensures employees arrive on schedule for shifts
- Optimizes points of service during peak times
Facility and Administrative Support
- Executes on candy/popcorn ordering as directed by Cinema Manager
- Ensures that facilities are stocked, clean, and in proper working order
- Coordinates with projection booth staff and onsite talent to maintain punctual show and event start times
- Coordinates with projection booth staff to pull film masking to the correct aspect ratio, and ensures sound, picture, and presentation are of the highest quality
- Delivers accurate cash count and drawers to concessions staff at the beginning of service, and returns balanced drawers at the end of service
- Provides end-of-day reports to management, including customer support and incident reports
- Performs closing duties in accordance with Cinema policy
- Maintains accurate knowledge of menu, membership levels, cinema rentals, other AFS facilities, employees, and programs
- Other duties as assigned
Required Knowledge/Skills/Abilities
- 1+ year experience in the service industry
- Cinema experience a plus
- Ability to diagnose, troubleshoot, resolve, and communicate issues, escalating when appropriate
- Strong ability to prioritize in a fast-paced environment
- Proficient computer skills with the ability to learn new software
- Proficient with with Google Workspace and Microsoft Office
- Experience with Windows and Salesforce a plus
- Good verbal communication skills
- Excellent customer service skills
- Basic math skills, as required to balance the cash drawer.
Expected Hours
This is a part-time position with expected hours ranging between 15-25 per week. Work hours vary. Must be available nights and weekends.
Complexities and Conditions of Employment
Physical/Environmental Demands: Sitting and/or standing, keyboarding, reading, grasping, mousing, handwriting for 4.0+ hours per day, and lifting maximum weight of 50lbs are essential requirements of the position. This position requires nights, weekends, and after hours availability.
This position requires a Food Handlers certification and valid TABC certification.
How to Apply
Email your resume and cover letter as a PDF to Cody Franklin, Cinema Manager, at cinemajobs@austinfilm.org with “Shift Lead – Your Name” in the subject line (e.g. Shift Lead – Richard Link). All applications will be acknowledged by email. All inquiries are confidential. The Austin Film Society supports workplace diversity and equal opportunity for all individuals. Open until filled.
Pay: $18.00 per hour
Box Office, AFS Cinema
Job Purpose Summary
The Austin Film Society Cinema seeks part-time Box Office staff members to serve as the first point of contact for guests at the cinema. The Box Office staffer employs excellent and friendly customer service to guide guests through ticket purchasing, concession purchases, and the AFS membership signup process.
Essential Responsibilities & Duties
Customer Service and Operational Support
- Greets and serves guests following the steps of service
- Rings up ticket and concession purchases using the AFS Cinema point of sale system
- Leads guests through the cinema experience and assists guests with wayfinding
- Maintains comprehensive knowledge of the products and services offered at the AFS Cinema
- Preps the ticket counter and other service areas for cinema open and breaks down at cinema close
- Maintains work and service areas, keeping them clean and well-stocked
- Applies AFS Membership benefits in accordance with AFS Membership guidelines
- Answers the box office phone and provides assistance to callers, delegating issues to other cinema staff when appropriate
- Other duties as assigned
Required Knowledge/Skills/Abilities
- Ability to diagnose, troubleshoot, resolve, and communicate issues, escalating when appropriate
- Proficient computer skills with the ability to learn new software
- Proficient with Google Workspace and Microsoft Office
- Experience with Windows and Salesforce a plus
- Strong ability to prioritize in a fast-paced environment
- Excellent customer service skills
Expected Hours
This is a part-time position with expected hours ranging between 10-20 per week. Work hours vary. Must be available nights and weekends.
Complexities and Conditions of Employment
Physical/Environmental Demands: Sitting and/or standing, keyboarding, reading, grasping, mousing, handwriting for 4.0+ hours per day, and lifting maximum weight of 30lbs are essential requirements of the position. This position requires nights, weekends, and after hours availability.
This position requires a valid Food Handlers certification.
How to Apply
Email your resume as a PDF to Cody Franklin, Cinema Manager, at cinemajobs@austinfilm.org with “Box Office – Your Name” in the subject line (e.g. Box Office – Richard Link). All applications will be acknowledged by email. All inquiries are confidential. The Austin Film Society supports workplace diversity and equal opportunity for all individuals. Open until filled.
Pay: $13.00 per hour + tip share
Bartender, AFS Cinema
Job Purpose Summary
The Austin Film Society Cinema seeks energetic and friendly bartenders to guide guests through the menu of cocktail and beer options, providing exceptional service for all orders.
Essential Responsibilities & Duties
Bar Support and Customer Service
- Greets and serves guests following the steps of service
- Follows recipe guidelines for beverage builds, ensuring consistent product integrity
- Maintains comprehensive knowledge of the products and services offered at the cinema
- Preps service areas for cinema open and breaks down at cinema close
- Maintains accurate cash count in cash drawers
- Serves alcohol within TABC guidelines
- Applies AFS Membership benefits in accordance with AFS Membership guidelines
- Other duties as assigned
Required Knowledge/Skills/Abilities
- Ability to diagnose, troubleshoot, resolve, and communicate issues, escalating when appropriate
- Previous bartending experience a plus
- Proficient computer skills with the ability to learn new software
- Proficient with Google Workspace and Microsoft Office
- Experience with Windows and Salesforce a plus
- Strong ability to prioritize in a fast-paced environment
- Excellent customer service skills
Expected Hours
This is a part-time position with expected hours ranging between 10-20 per week. Work hours vary. Must be available nights and weekends.
Complexities and Conditions of Employment
Physical/Environmental Demands: Sitting and/or standing, keyboarding, reading, grasping, mousing, handwriting for 4.0+ hours per day, and lifting maximum weight of 50lbs are essential requirements of the position. This position requires nights, weekends, and after hours availability.
This position requires valid Food Handlers and TABC certifications.
How to Apply
Email your resume as a PDF to Cody Franklin, Cinema Manager, at cinemajobs@austinfilm.org with “Bartender – Your Name” in the subject line (e.g. Bartender – Richard Link). All applications will be acknowledged by email. All inquiries are confidential. The Austin Film Society supports workplace diversity and equal opportunity for all individuals. Open until filled.
Pay: $10.00 per hour + tip share
Projectionist, AFS Cinema
Job Purpose Summary
The Austin Film Society Cinema seeks a part-time projectionist to safely operate and project 35mm and digital content for AFS’s exhibition, programs, and external cinema rentals, ensuring the highest quality technical execution possible.
Essential Responsibilities & Duties
Film Projection and Maintenance
- Executes projection of 35mm films and digital DCP/Alternative Media content for cinema internal programs and external rentals
- Maintains digital and 35mm projection equipment to the highest standards possible, including cleaning 35mm projection equipment before and after each use and performing basic maintenance on digital A/V equipment
- Ensures highest technical execution of AFS exhibition programs and cinema event rentals, with a focus on preserving the quality of digital and 35mm prints
- Maintains print inspection reports on any assigned 35mm films
- Assists with DCP creation of pre-show and trailer content
- Provides A/V Support for external rentals using the cinema space
- Troubleshoots Tier 1 technical issues with projection equipment.
- Other duties as assigned
Required Knowledge/Skills/Abilities
- 1+ years of both digital and 35mm projection experience preferred
- Ability to diagnose, troubleshoot, resolve, and communicate issues, escalating when appropriate
- Proficient computer skills with the ability to learn new software
- Experience with Windows, Mac and Linux Operating Systems a plus
- Strong ability to prioritize in a fast-paced environment
- Proficient in Google and Microsoft Office suites
- Live audio experience a plus
- Excellent customer service skills
Expected Hours
This is a part-time position. Work hours vary. Must be available nights and weekends.
Complexities and Conditions of Employment
Physical/Environmental Demands: Sitting and/or standing, keyboarding, reading, grasping, mousing, handwriting for 4.0+ hours per day, and lifting maximum weight of 50lbs are essential requirements of the position. This position requires nights, weekends, and after hours availability.
How to Apply
Email your resume and cover letter as one PDF to Dan Cofer, Projection Manager, at cinemajobs @austinfilm.org with “Projectionist – Your Name” in the subject line (e.g. Projectionist – Richard Link). All applications will be acknowledged by email. All inquiries are confidential. The Austin Film Society supports workplace diversity and equal opportunity for all individuals. Open until filled.
Pay: $20.00 per hour
Marketing Manager
Job Purpose Summary
The Marketing Manager serves as lead in establishing and maintaining AFS’s online presence, social media, and other online platforms. The Marketing Manager is intimately involved with the development of campaigns and is responsible for creating the associated art, design, and copy layout to deliver visually engaging concepts that reflect the AFS brand.
Essential Responsibilities and Duties
Social Media and AFS Website
- Serves as social media lead, including managing publication calendar, drafting content, maintaining platform appropriate language, advertising, keeping comments current, creating events, engaging with audiences, and alerting organizational staff of relevant comments and requests that require action.
- Manages web page production, ensuring accuracy and brand standards are met.
- Routinely provides analytics for email and social media campaigns and examines effectiveness of promotional material.
- Maintains current knowledge of online marketing opportunities and trends, online analytics, and SEO techniques.
- Provides daily maintenance of common areas on AFS-operated websites.
Advertising and Design
- Serves as lead on drafting and design of marketing communications and collateral and managing order process for collateral.
- Creates original visual media that communicates AFS’s brand and ethos in an engaging and unified way.
- Arranges, designs, and delivers advertisements to vendors based on org-wide advertising plans.
Email Marketing and Campaigns
- Oversees the implementation of online marketing plans
- Drafts, implements, maintains, and revises online daily, weekly, and monthly email marketing campaigns
Administration and Supervision
- Arranges and supervises videographers for designated events, ensures content delivery, and integrates assets across platforms.
- Trains, supervises, and mentors interns as needed
Required Knowledge/Skills/Abilities
- Ability to work independently and collaboratively
- Working knowledge of marketing principles and best practices
- Excellent written communication skills
- Detail-oriented and deadline-driven
- Proficient with web design
- Experienced with Adobe Creative Suite
- Experience with design and implementation of marketing campaigns
- Passionate about film and Austin’s local filmmaking community
Position Type and Expected Hours
This is a full-time, exempt position. Work hours vary.
Complexities and Conditions of Employment
Physical/ Environmental Demands: Sitting and/or standing, keyboarding, reading, grasping, mousing, handwriting for 8.0+ hours per day, and lifting maximum weight of 20 lbs. are essential requirements of the position.
How to Apply
Email your resume and cover letter as one PDF to Anna Crain, HR Manager, at jobs@austinfilm.org with “Marketing Manager – Your Name” in the subject line (e.g. Marketing Manager – Richard Link). All applications will be acknowledged by email. All inquiries are confidential. The Austin Film Society supports workplace diversity and equal opportunity for all individuals. Open until filled.
