Education and Training Program Design

• Authors and maintains AFS training and educational curricula for artist-facing, community media, and workforce development programs in accordance with AFS mission and vision
• Oversees workforce development program from participant intake to exit, including planning, curriculum design and implementation, identification of training pathways for interns, job placement, and long-term tracking
• Identifies and codifies pathways between education and training programs and AFS Production Services program
• Recruits industry professionals to serve in a mentorship capacity for program participants
• Designs and implements skills assessment tools for program participants
• Defines performance-based metrics by which educational and training programs efficacy is determined

Program Management

• Manages partnered program components and relationships with IATSE Local 484, Austin Community College, and other program stakeholders related to training or education pathways
• Receives and incorporates feedback into programs from partners and stakeholders
• Recruits trainers who have appropriate credentials for training programs
• Manages intake of program partners, ensuring administrative requests are responded to thoroughly and promptly
• Maintains positive relationships and actively cultivates new partner relationships with a goal of ensuring success of AFS training programs
• Maintains current knowledge of new training techniques and industry developments
• Serves as external representative of the workforce development program, meeting with community and industry partners, City of Austin representatives, and other stakeholders

Staffing and Supervision

• Supervises the Production Services Manager, Workforce Development Manager, Workforce Development Coordinator, and program teachers and trainers
• Recruits appropriately credentialed instructors and provides ongoing engagement and evaluation to ensure delivery of quality programs

Leadership

• Serves on the Leadership Team representing Community Media Department
• Accountable for maximizing revenue opportunities as they relate to classes & training
• Responsible for developing and monitoring education budget (classes, workforce development and production services) within the overall community media budget

Contract Management

• Responsible for contract compliance of key portions of the City of Austin public access contract, as it relates to workforce development, training, education, and community outreach

Required Knowledge/Skills/Abilities

• Working knowledge of anti-racist, culturally responsive, inclusive, accessible, multimodal curriculum design; an in-depth understanding of current education trends, assessment, documentation, evaluation, and methods for differentiated learning and instruction
• Experience successfully leading a department in long-range planning, program implementation, and budgeting
• Demonstrated ability in program conception, development, and implementation
• Ability to respect and relate well to people from varied backgrounds; sensitive to group differences
• Excellent interpersonal skills with a proven ability to develop networking relationships and partnerships
• Excellent project management skills and ability to prioritize
• Excellent verbal and written communication skills
• Excellent organizational skills and attention to detail
• Ability to work independently and part of a team
• Proficient in Google Workspace and Microsoft Office
• Ability to write and verbally communicate in Spanish a plus
• Passionate about film and Austin’s filmmaking community

Compensation and Benefits
Salary: $70K/year
Benefits:

• 11 paid holidays per year plus PTO and sick leave accrual
• Options for 100% employer-sponsored health, vision, and dental benefits
• Simple IRA with matching
• Employer-sponsored life insurance
• Employer-sponsored mobile phone plan
• Employee AFS Cinema and Austin Public perks
• Flexible work hours
• Optional accident, critical illness, legal, pet insurance, and more

Expected Hours
This is a full-time, exempt position. Work hours vary.

Complexities and Conditions of Employment
Physical/ Environmental Demands: Sitting and/or standing, keyboarding, reading, grasping, mousing, handwriting for 8.0+ hours per day, and lifting maximum weight of 20 lbs. are essential requirements of the position. This position may require nights, weekends, and after-hours availability.

Customer Service and Operational Support

• Greets and serves guests following the steps of service
• Rings up ticket and concession purchases using the AFS Cinema point of sale system
• Leads guests through the cinema experience and assists guests with wayfinding
• Maintains comprehensive knowledge of the products and services offered at the AFS Cinema
• Preps the ticket counter and other service areas for cinema open and breaks down at cinema close
• Maintains work and service areas, keeping them clean and well-stocked
• Applies AFS Membership benefits in accordance with AFS Membership guidelines
• Answers the box office phone and provides assistance to callers, delegating issues to other cinema staff when appropriate
• Other duties as assigned

Required Knowledge/Skills/Abilities

• Ability to diagnose, troubleshoot, resolve, and communicate issues, escalating when appropriate
• Proficient computer skills with the ability to learn new software
• Proficient with Google Workspace and Microsoft Office
• Experience with Windows and Salesforce a plus
• Strong ability to prioritize in a fast-paced environment
• Excellent customer service skills

Expected Hours

• This is a part-time position with expected hours ranging between 10-20 per week. Work hours vary. Must be available nights and weekends.

Complexities and Conditions of Employment
Physical/Environmental Demands: Sitting and/or standing, keyboarding, reading, grasping, mousing, handwriting for 4.0+ hours per day, and lifting maximum weight of 30lbs are essential requirements of the position. This position requires nights, weekends, and after hours availability.

This position requires a valid Food Handlers certification.

How to Apply

Email your resume as a PDF to Cody Franklin, Cinema Manager, at cinemajobs@austinfilm.org with “Box Office – Your Name” in the subject line (e.g. Box Office – Richard Link). All applications will be acknowledged by email. All inquiries are confidential. The Austin Film Society is an equal opportunity employer and does not discriminate based upon race, color, national origin, religion, sex, sexual orientation, sexual identity, gender identity, disability, medical condition, AIDS/HIV, age, genetic information, marital status, family status, political activities or affiliation, military or veteran status. Open until filled.

Pay: $13.00 per hour + tip share